evotaya Responsible Gaming – Play Smart, Stay in Control

Problem gambling can develop gradually. Being aware of the warning signs early can make it much easier to take action before the situation becomes serious. Consider whether any of the following apply to you or someone you care about:

• Spending more money or time on gaming than originally planned, regularly.
• Chasing losses — placing more bets in an attempt to recover money already lost.
• Borrowing money from family, friends, or taking loans to fund gaming activity.
• Feeling anxious, irritable, or restless when not gaming or when trying to reduce play.
• Neglecting work, school, family responsibilities, or social relationships because of gaming.
• Lying to others about how much time or money is being spent on gaming.
• Gaming as a primary way to cope with stress, sadness, or difficult emotions.
• Failed repeated attempts to cut back or stop gaming entirely.

If several of these describe your experience, it may be time to pause, use one of the self-control tools available, and consider speaking with a professional.

evotaya provides account-level tools to help players manage their gaming activity. You can access these through your account settings or by contacting our support team at [email protected].

• Deposit limits: Set a maximum amount you are allowed to deposit within a day, week, or month. Once the limit is reached, no further deposits can be made until the period resets. Reducing a limit takes effect immediately; increasing a limit may take time to come into force to protect you during moments of impulse.
• Cooling-off period: Take a temporary break from the platform — for a set number of days or weeks — without permanently closing your account. During this period, you cannot log in or make deposits. This is useful when you feel you need space to reassess your habits.
• Self-exclusion: If you believe your gaming has become a serious problem, you can request a longer-term exclusion from the platform. During self-exclusion, your account will be suspended and you will not be able to register a new account. evotaya will support this decision without question.

To activate any of these tools, contact evotaya support. We treat all such requests with care, confidentiality, and without judgment.

Gaming works best as one small part of a balanced life. It should never compete with time spent with family, maintaining your health, fulfilling work or school responsibilities, or pursuing other hobbies and interests. If you find that gaming is taking priority over these areas of your life, that is a clear signal to step back and reassess.

evotaya encourages anyone who feels they may have a problem with gambling — or who is concerned about someone close to them — to reach out for professional support. In the Philippines, help is available through:

• National Center for Mental Health (NCMH): The NCMH provides mental health support services across the Philippines, including counseling for behavioral issues and addictions.
• Gamblers Anonymous Philippines: A peer support group for individuals who want to stop gambling. Support groups provide a non-judgmental space to share experiences and strategies for recovery.
• Your local health center or barangay health worker: In many communities, barangay health workers can provide referrals to local mental health and counseling services.

You can also contact evotaya support directly at [email protected]. Our team can connect you with your account's self-exclusion or cooling-off options, and provide information on where to seek further help. Asking for support is a sign of strength, not weakness.